Seminars, Workshops & Training Programs

One of the biggest problems in the workplace is people walking around saying, "I'm so stressed!" They gossip, complain, procrastinate - and management are frustrated.

Think of Sue-maree as a firefighter. She'll come in and put out the fires, and then teach you how to prevent them from ever happening again.

Three things make her different:

1. She's a Chartered Accountant, so she has insight and direct experience of the connection between people and profitability.
2. She loves working with the most difficult and stressful situations in the workplace.
3. She doesn't only teach them how to manage stress; she teaches them how to eliminate stress.

Obviously, your business is about making money, and eliminating people problems will increase your performance and your profit.

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The Stress-Free Manager Do you have stress and frustration as a manager? Eliminate negative, unproductive behaviour in your team.

The Stress-Free Professional Do you have stress and frustration dealing with clients? Eliminate their negative, unproductive behaviours.

Difficult Conversations With Colleagues Made Easy Be calmer and more confident in difficult situations - have less stress and build stronger relationships.

Difficult Conversations With Clients Made Easy Give your sales consultants have the skills and confidence to handle difficult client situations wth ease.

Fast Track To Partnership Generate more revenue from each of your professionals by showing them how to sell themselves and your firm.

The Stress-Free Presentation Learn and use the presentation skills used by the most persuasive and powerful professionals.

More Topics ...

Sales

The more you understand about the psychology and process of a sale - the easier it is to sell. Combine this understanding with practical skills and techniques that make it easy to develope potential clients into loyal profitable long-term advocates. Understanding and rehearsal of simple practical strategies will increase the skill and confidence of your sales team – to generate more sales, with higher gross, and a higher level of customer satisfaction.

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Service Professionals
Sales Professionals

Communication

Ineffective and inappropriate communications poison our relationships – causing stress, frustration, mistakes, misunderstandings, gossip, complaints and low morale – wasting our time, draining our energy, and costing us money. Learn simple, practical strategies that make it easy to create happy, harmonious, productive and profitable relationships with colleagues and clients – and have more joyful and fulfilling personal relationships.

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Service Professionals
Sales Professionals

Presentation Skills

Creating and delivering presentations can be daunting, nerve-racking, even terrifying! Learn how to create and deliver original, entertaining and memorable presentations that will engage your audience and achieve your presentation outcomes.

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Service Professionals
Sales Professionals

Goal-setting

Setting goals usually sparks energy, excitement, enthusiasm, inspiration and motivation – too often followed by avoidance, distraction and procrastination! This very practical program identifies the intellectual, emotional and behavioural factors that determine whether or not you’ll achieve your goals, and will give you tools and strategies that will ensure you do.

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Service Professionals
Sales Professionals

Grace Under Fire

(Never be set up, put out or put down again!)

With so many people talking about communicating with difficult people, it’s time we realised that there’s no such thing as a “difficult person” – just "difficult situations". And the only reason a situation is difficult is because we don’t (yet!) know how to handle it.

Learn how to respond with confidence and ease when people in your life are thoughtless and inconsiderate, even when they deliberately set out to hurt you, embarrass you or intimidate you.

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SPECIAL PROGRAMS

• Programs for Service Professionals
• Programs for Sales Professionals

TESTIMONIALS

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